Privacy Policy
Last Updated: October 6, 2024
Introduction
At Olyphant Auto Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book auto repair services, or contact us. Please read this policy carefully. By using our website, you agree to the practices outlined in this policy.
Information We Collect
We collect personal and non-personal information when you interact with our website or services:
- Personal Information: Such as your name, email address, phone number, vehicle details, and payment information when you schedule services, fill out a form, or contact us.
- Non-Personal Information: Such as your browser type, IP address, location data, and how you interact with our site.
How We Use Your Information
We use your information for the following purposes:
- To schedule and manage auto repair services.
- To respond to inquiries or requests submitted through our website.
- To send appointment reminders, service updates, or promotional offers (with your consent).
- To improve our website and customer service experience.
- To comply with legal requirements or prevent fraudulent activities.
We Do Not Sell Your Information
We are committed to protecting your privacy and do not sell, rent, or trade your personal information (such as phone numbers, email addresses, or any other personal data) to third parties for marketing purposes. Your personal information is used solely for the purposes described in this policy.
How We Protect Your Information
Although we do not sell your personal information, we may share it in the following circumstances:
- With service providers who assist us with website management, payment processing, or other business operations.
- If required by law, such as in response to a court order or legal process.
- To protect the rights, property, or safety of Olyphant Auto Service, our customers, or others.
Third-Party Links
Our website may contain links to other websites or allow others to send you such links. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
Your Rights
You have the following rights regarding your personal information:
- Access the personal information we hold about you.
- Request corrections or updates to your personal data.
- Request deletion of your information in certain circumstances.
To exercise any of these rights, you may contact us using the contact information we provide below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. Continued use of our website after any changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns, please reach out to us using the contact details provided on our website.